Black SG Bucket Hat

Thank you for your interest in our SG Bucket Hat! Regarding our refund policy, here are the details:

Returns and Exchanges: We offer a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you may return the unused hat within a specified timeframe for a full refund or exchange for another item of equal value. Please note that the hat must be in its original condition with all tags and packaging intact.

Timeframe: We accept returns and exchanges within 30 days from the date of purchase. After this period, we are unable to process refunds or exchanges.

Proof of Purchase: To initiate a return or exchange, a proof of purchase is required. This can be in the form of a receipt, order confirmation email, or any other documentation that verifies your purchase.

Return Shipping: The cost of return shipping is the responsibility of the customer unless the return is due to a manufacturing defect or an error on our part. We recommend using a trackable shipping method to ensure that the returned item reaches us safely.

Refund Process: Once we receive the returned hat and verify its condition, we will initiate the refund process. Refunds will be issued to the original form of payment used during the purchase. Please allow a reasonable processing time for the refund to reflect in your account.

Non-Refundable Items: Please note that customized or personalized hats, including those with artwork or modifications applied by the customer, are non-refundable unless there is a manufacturing defect or an error on our part.

We strive to provide excellent customer service and ensure your satisfaction with our product. If you have any further questions or require assistance with a return or exchange, please don't hesitate to contact our customer support team, who will be happy to assist you.

Here's some information regarding shipping:

• Shipping Methods: We offer various shipping methods to accommodate your needs. These may include standard shipping, expedited shipping, and international shipping options. During the checkout process, you will be able to select the shipping method that best suits your requirements.

• Shipping Costs: The shipping cost will depend on the shipping method chosen, the destination of the package, and the total weight of the order. The exact shipping cost will be calculated and displayed at the checkout before you complete your purchase.

• Shipping Timeframe: The estimated shipping time will vary depending on your location and the selected shipping method. During the checkout process, you will be provided with an estimated delivery timeframe based on the shipping method and destination. Please note that these are estimated delivery times and can vary due to factors beyond our control, such as customs procedures or unforeseen delays.

• Tracking Information: Once your order is shipped, we will provide you with a tracking number. This will allow you to track the progress of your shipment online and stay updated on its estimated delivery date.

• International Shipping: For international orders, please be aware that additional customs fees, taxes, or duties may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in the shipping cost paid at the time of purchase. We recommend checking with your local customs office for more information on potential fees before placing an order.

• Address Accuracy: Please ensure that the shipping address provided during the checkout process is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address information.

We strive to process and ship orders promptly, ensuring a smooth and timely delivery of your Creative Bucket Hat. If you have any further questions or require specific shipping details, please reach out to our customer support team for assistance.